Europe Fulfilment; Lowest Price Guarantee
ShipHero is a cloud-native warehouse-management system (WMS) built for e-commerce brands and 3PLs. It pairs deep marketplace integrations with mobile scanning, smart automation, and real-time analytics to drive 99%+ shipping accuracy, 30% faster turnaround, and double-digit cost savings. Since implementing ShipHero in 2023, Shipbloc has used these capabilities to scale daily order volumes, cut mis-picks to near-zero, and give merchants a live window into their inventory—all without adding extra headcount.
How ShipHero Works
Cloud architecture & plug-and-play integrations: ShipHero connects to 50+ shopping carts, marketplaces, carriers, and ERPs—everything from Shopify and Amazon to NetSuite—through a secure API layer, eliminating manual file uploads and keeping orders, inventory, and tracking numbers perfectly in sync.
Real-time inventory & order management: The platform maintains perpetual inventory across multiple locations, supports purchase-order receiving, kitting, cycle counting, and exposes low-stock alerts. Warehouses gain a single source of truth that updates storefronts every few minutes, preventing oversells.
Mobile pick & pack with barcode scanning: iOS handhelds guide pickers along the fastest route and validate every SKU scan, cutting error rates by 99.9 percent. ShipHero users typically ship three times more lines per labor hour than with paper processes. SportStop, for example, lifted picking efficiency 30 percent and packing efficiency 20 percent within weeks of switching.
Automation rules & custom workflows: Automation rules let operators auto-apply shipping methods, holds, or address validation based on tags, SKU attributes, or carrier logic—no code required. ShipHero’s Workflow engine extends this to tasks like value-added services or QA checks.
Multi-warehouse allocation & smart routing: Advanced routing rules send each order (or even each SKU) to the optimal facility based on inventory, distance, or customer priority—vital for national or EU-wide networks.
Returns management: ShipHero adds rule-based dispositioning (restock, refurbish, destroy) and a branded portal, turning a pain point into a trackable reverse-logistics workflow. The return management portal is easy to use and linked with the orders and inventory management, so every RMA can be processed very quick and efficiently.
3PL client billing & portal: Native 3PL billing profiles automate storage, pick fees, postage pass-through, and ad-hoc charges, while the client portal gives merchants live dashboards and self-service reporting.
Analytics & performance dashboards: Labor-cost, picker-efficiency, and carrier-rate dashboards surface actionable KPIs and benchmark ShipHero as a G2 category leader for usability and ROI.(G2, ShipHero)
Why Shipbloc Chose ShipHero
Fast go-live: Cloud deployment and Shopify one-click integration let Shipbloc migrate in six weeks—half the time quoted by legacy WMS vendors.
Scalability: Multi-warehouse routing aligned with our EU-plus-UK expansion roadmap without costly middleware.
Client transparency: The 3PL portal eliminated manual XLS billing and cut “Where’s my inventory?” tickets by 60 percent.
Developer-friendly API: Our tech team built a branded merchant dashboard on top of ShipHero’s GraphQL endpoints for granular SLA reporting.
How ShipHero Powers Shipbloc Day-to-Day
Since the partnership with ShipHero, the biggest win has been pure, repeatable efficiency. Barcode-driven batch picking funnels dozens of orders into a single, guided walk through each aisle; scanners validate every SKU before a box moves on, so mistakes never snowball. With pickers covering more ground in less time, hourly throughput has climbed by roughly 28 percent. That extra capacity means we can cruise through Black Friday and Christmas surges without scrambling for temporary staff or padding payroll.
Accuracy improvements show up on the balance sheet, too. ShipHero’s automation layer spots bad addresses the moment an order lands, parks them for review, and prevents labels (and parcels) from heading to nowhere. By catching those errors up-front we avoid carrier surcharges, wipe out most failed-delivery fees, and spare customers the frustration of a reship.
Operating across multiple EU and UK sites used to be a juggling act; now it’s almost hands-free. The platform’s smart-routing engine weighs inventory levels, customer postcodes, and IOSS requirements, then releases each order from the warehouse that can deliver duties-paid at the lowest cost. End-buyers receive their parcels one to two days faster, with no surprise tax bills, and our team spends far less time firefighting customs issues.
Finally, real-time workforce dashboards and reports turn raw activity data into decisions we can act on. The 3PL track performance, and optimize workflows helps us to reduce costs and improves the efficiency of the fulfilment process.
